FAQ

Can I track my order? All orders are shipped with Tracked Delivery. You will be emailed your tracking information once the order has been dispatched. When will my order be dispatched? We aim to dispatch your items within 1 week of placing your order. Do you offer international shipping? We ship worldwide however we may find difficulties shipping to some countries. Please check our Policy for more information. Can I change my delivery address? We are unable to amend the delivery address after an order has been placed. It is the customer’s responsibility to ensure that the delivery information is true and accurate. Can I cancel my order? If you wish to cancel your order, send us an email: coloraturadesigns.byemy@gmail.com or use the contact form. Please note, we will not be able to cancel your order if it has already been picked, packed or dispatched. Can I change an item in my order? Due to low stock, we are unable to amend items in your order after it has been placed. Do you accept returns? All sales are final. Our pieces are individually handmade by one person and quality checked before shipment. Unfortunately, we are unable to accept returns unless the product is visibly faulty. In the rare case of receiving a faulty item, please email us within 3 days of delivery: coloraturadesigns.byemy@gmail.com and we will do our best to rectify the issue. Do you offer exchanges? As all items are one-of-a-kind we are unable to offer exchanges. Where and how are your items produced? All of our wearable art is one-of-a-kind, handcrafted by the designer in Dubai. This means that no product is the same and provides our customers with unique and special pieces made just for them. How do I care for my Coloratura-designs products? Care instructions may vary therefore each product comes with their own Care Guide attached. Do I need to pay custom fees / import charges? Some orders may be subject to custom charges or import duties upon shipment. Unfortunately we are unable to cover these expenses as they vary widely. The customer is responsible for these expenses.

Embroidery Art Fashion Fun

Coloratura Designs is the brand of handcrafted embroided bags, inspired by the bright colors of the world, nature and art. It was founded in 2024 in Dubai. All one-of-a-kind pieces are created by the hands of fashion designer Emilia Devyashina, a graduate of the University of Hertfordshire. The love of textures has always inspired the designer, and the multicultural bright Dubai, which is saturated with the colors of life, inspired Emilia so much and gave her a non-stop creative process opportunity. Each piece is unique and inimitable, with a unique name and embroidery materials. The designer plans to create a line of clothes decorated with embroidery - stay tuned on the Instagram.

Our Policies

All sales are final. Our pieces are individually handcrafted by designer herself and quality checked before shipment. Unfortunately we are unable to accept returns unless the product is visibly faulty. In the rare case of receiving a faulty item, please email us within 3 days of delivery: coloraturadesigns.byemy@gmail.com and we will do our best to rectify the issue.
SHIPPING & FULFILLMENT All orders are shipped using DHL. Shipping costs are shown upon checking out. We aim to have your items dispatched within 1 week of placing your order. Please note, we are unable to amend the delivery address after an order has been placed. It is the customer’s responsibility to ensure that the delivery information is true and accurate. We are not responsible for delivery delays or damage caused by the shipping company. However you can get in touch with us and we will do our best to help. DELIVERY UAE: Tracked 48 - Estimated delivery within 3-7 working days after dispatch. EUROPE: International Tracked - Estimated delivery within 7-14 working days after dispatch. Customs and Import Charges Please note your order may be subject to custom charges or import duties upon shipment. Unfortunately, we are unable to cover these expenses as they vary widely. The customer is responsible for these expenses. REST OF WORLD: International Tracked - Estimated delivery within 7-14 working days after dispatch. Customs and Import Charges Please note your order may be subject to custom charges or import duties upon shipment. Unfortunately we are unable to cover these expenses as they vary widely. The customer is responsible for these expenses. We offer worldwide shipping however some countries may be more difficult to ship to due to postal restrictions and sanctions. If unsure if we ship to your location, feel free to get in touch with us via email. We will aim to get back to you as soon as possible!